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By Jaatje

Augustyn-Goussard

Hello beautiful! 
Did you know we custom make each garment as you order?

Therefor, we know you understand and love the fact that your garment is unique, made specially for you and that we can only accept returns of pre-mix garments for store credit or exchanges for another product. (of course, if there is a fault on our side that we missed, we are always here to assist and fix it, absolutely)

Here is a breakdown of how this would work

If you are unsure about what size or colour to order, please fill in your size on our wonderful "Your Size" page so that we can help you with the perfect fit.

 

Or feel free to email us with any questions and we will gladly assist.

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Your perfect fit

We absolutely want you to feel safe and excited to order from us. We have made it super easy to find your fit by adding the "my size" page to our website - you can send us your unique measurements which we will keep safe, in order for us to know that the size you are ordering is the right fit for you. If you prefer us not to know your measurements, then please read the sizing of the garment carefully, as we cannot then take responsibility for an exchange.

Your perfect colour

If you are unsure about what your colour choice will look like in real life - send us a message and we will send you a close up image of the fabric and colour. We will also send you a sketched mock-up of a custom colour garment on request so that you know exactly what you are ordering. Just send me a message to request such a mock up.

We are excited to make your unique colourful piece of clothing to make you feel and look spectacular!

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Returns & Exchanges

This is a slow fashion brand, we make each garment with the utmost of care - but if we missed something (we are human after all), please contact me.

If you ordered a premix - you could be eligible for a return or exchange. An exchange will be for a size up or down, you are welcome to this offer by sending us your garment in perfect condition, without it having been worn, in the exact state we sent it to you.

A return will only be for store credit.

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